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Our Mission is to actively promote standards of excellence in advocacy and enhancement of the quality of life for residents of long-term care facilities in the county.

Our Vision: The long-term care facilities in our county are the best in the country and reflect the high standards of resident-centered care

Our three key Values are to cherish our Ombudsmen, to fully and faithfully empower our clients, and to positively work with all community stakeholders

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Tippy Irwin
Ombudsman Services of San Mateo County, Inc
711 Nevada Street
Redwood City, CA 94061
Phone: (650) 780 5707
Fax: (650) 364 5399

ossmc@sbcglobal.net
 

Volunteer Opportunities
Not all individuals are right for the position of volunteer field Ombudsman. However, there are many ways to help our program as a volunteer. In addition to core responsibilities as field Ombudsmen, volunteers have from time to time provided us with the following:
  • Assistance with recruiting
  • Assistance with training of Ombudsmen
  • Training of facility staff on issues related to elder care
  • Office Assistance
  • Quality Assurance
  • Serving on Board committees
  • Presentations on the work of the Ombudsman program
  • Fund Raising
  • MediCal Specialist

The list is endless for an eager volunteer.


     
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